Service Skills Victoria - Skills for the Future

Publications Summary

SSV releases a number of publications each year. For more information, or to download copies of these publications, please select from below.

Skill Needs Report

The purpose of this report is to provide an update of the 2007 Service Industries Change Drivers Report, advising of any significant changes that have occurred in the last twelve months and will impact on the skill and training requirements of the Victorian service industries.

Annual Industry Change Drivers Report

Prior to the Skill Needs Report, SSV was required to research and submit a Change Drivers Report to Skills Victoria (formerly OTTE). This report examined the major change drivers shaping Victoria's service industries and using qualitative data, suggests the probable implications these drivers may have on skills and training required by industry over the next 10 years and beyond.

Newsletters

SSV releases a quarterly newsletter.

Annual Report

This report is an overview of SSV's activities over the past 12 months, whilst also looking at the future of our organisation.

Project Reports

Here you will find reports outlining and relating to various projects undertaken by SSV.

Latest News

SIR07 Retail Services Training Package Review – Discussion Paper now available for feedback

Service Skills Australia is currently undertaking a continuous improvement project to update the SIR07 Retail Services Training Package, to ensure that the industry skill standards [...]

Tourism Australia release International Visitor Survey Quarterly Results – December 2009

Tourism Australia have reently released the International Visitor Survey (IVS) Quarterly Results – December 2009. The report is produced quarterly, the IVS is Australia’s most [...]

Tourism Alliance Victoria invites you to the 2010 Student Summit

Tourism Alliance Victoria invites you to the 2010 Student Summit! Held on Wednesday 24th March at the Melbourne Park Function Centre, the Summit will encompass [...]

The Key to Higher Spending

From the Inside Retailing website:
An Access Economics report says it has found the key to higher retail spending over the next 12 months.
Strong jobs growth [...]

SIR07 Community Pharmacy Continuous Improvement – Discussion Paper now Available for feedback

Service Skills Australia will be commencing the continuous improvement of the community pharmacy qualifications as a stand-alone set of qualifications. A discussion paper is now [...]

SIT07 V2 ISC upgrade

SIT07 V2 UPDATE
Please be advised that the following typographical errors have been identified in volume 1 of SIT07 V2.

SITXHRM002A Recruit, select and induct staff – [...]

Congratulations to the Victorian Winners at the 2009 Australian Tourism Awards

Congratulations to the Victorian Winners at the 2009 Australian Tourism Awards held in Hobart on Friday 26th February 2010. The awards recognises and promotes excellence [...]

Global Market Monitor Released

Tourism Australia’s Global Market Monitor assesses the impact of the global economic slowdown on Australian Tourism. The February report is now available.
From Tourism Australia:
In light [...]

Introduction to Hospitality 2010

Home Economics Victoria in conjunction with Service Skills Victoria are offering an Induction to Hospitality course to help provide secondary school teachers and staff with [...]

Launch of Melbourne Tourism Industry Leadership Program

From the Destination Melbourne website:
The Minister for Tourism and Major events, Tim Holding launched the Melbourne Tourism Industry Leadership Program in Docklands last night.
‘The Melbourne [...]

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