Publications Summary

SSV releases a number of publications each year. For more information, or to download copies of these publications, please select from below.

The purpose of this report is to provide an update of the 2007 Service Industries Change Drivers Report, advising of any significant changes that have occurred in the last twelve months and will impact on the skill and training requirements of the Victorian service industries.

Prior to the Skill Needs Report, SSV was required to research and submit a Change Drivers Report to Skills Victoria (formerly OTTE). This report examined the major change drivers shaping Victoria's service industries and using qualitative data, suggests the probable implications these drivers may have on skills and training required by industry over the next 10 years and beyond.

This report is an overview of SSV's activities over the past 12 months, whilst also looking at the future of our organisation.

Here you will find reports outlining and relating to various projects undertaken by SSV.

SSV Projects

• The Right Way Program
• Retail Excellence in Victoria