Service Skills Victoria - Skills for the Future

Project Publications

Below you will find a list of other Service Skills Victoria publications.

Hospitality Workplacement Manual

SSV, in partnership with industry bodies Restaurant and Catering Victoria, ALH Group and Crown Melbourne, and training institutes William Angliss Institute, Ascet TAFE, Swinburne University, Ballarat University, Victoria University, Diversitat and East Gippsland Institute of TAFE, have developed a Certificate II Hospitality work placement manual to assist in developing relationships between a student, small business and RTO to establish a successful placement opportunity for a student looking at getting into hospitality. The manuals have been designed for the student and the employer and outline process and procedures, insurance and payment requirements, relevant agreements for parties to sign and a clear outline to an employer of the skills the student will be able to practice in their business.

The Hospitality manuals are available for download. Please register here to download the manuals.


DTL Awards

Service Skills Victoria has managed the Melbourne Airport Developing Tourism Leaders Awards since 2004, with the awards aimed at students studying tourism, events or hospitality in Victoria. For more information please visit www.dtlawards.com.

Latest News

SIR07 Retail Services Training Package Review – Discussion Paper now available for feedback

Service Skills Australia is currently undertaking a continuous improvement project to update the SIR07 Retail Services Training Package, to ensure that the industry skill standards [...]

Tourism Australia release International Visitor Survey Quarterly Results – December 2009

Tourism Australia have reently released the International Visitor Survey (IVS) Quarterly Results – December 2009. The report is produced quarterly, the IVS is Australia’s most [...]

Tourism Alliance Victoria invites you to the 2010 Student Summit

Tourism Alliance Victoria invites you to the 2010 Student Summit! Held on Wednesday 24th March at the Melbourne Park Function Centre, the Summit will encompass [...]

The Key to Higher Spending

From the Inside Retailing website:
An Access Economics report says it has found the key to higher retail spending over the next 12 months.
Strong jobs growth [...]

SIR07 Community Pharmacy Continuous Improvement – Discussion Paper now Available for feedback

Service Skills Australia will be commencing the continuous improvement of the community pharmacy qualifications as a stand-alone set of qualifications. A discussion paper is now [...]

SIT07 V2 ISC upgrade

SIT07 V2 UPDATE
Please be advised that the following typographical errors have been identified in volume 1 of SIT07 V2.

SITXHRM002A Recruit, select and induct staff – [...]

Congratulations to the Victorian Winners at the 2009 Australian Tourism Awards

Congratulations to the Victorian Winners at the 2009 Australian Tourism Awards held in Hobart on Friday 26th February 2010. The awards recognises and promotes excellence [...]

Global Market Monitor Released

Tourism Australia’s Global Market Monitor assesses the impact of the global economic slowdown on Australian Tourism. The February report is now available.
From Tourism Australia:
In light [...]

Introduction to Hospitality 2010

Home Economics Victoria in conjunction with Service Skills Victoria are offering an Induction to Hospitality course to help provide secondary school teachers and staff with [...]

Launch of Melbourne Tourism Industry Leadership Program

From the Destination Melbourne website:
The Minister for Tourism and Major events, Tim Holding launched the Melbourne Tourism Industry Leadership Program in Docklands last night.
‘The Melbourne [...]

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