Service Skills Victoria - Skills for the Future

Latest News

Beauty Review - Melbourne Consultation Workshop

Provide input into the future direction of skills development in the beauty industry

Service Skills Australia is currently reviewing the qualifications and competency standards that underpin the national vocational education and training (VET) system for beauty. This will determine the standard of the future skills and knowledge required for the beauty workforce.

The skills described in the training package form the basis for nationally-recognised beauty training in Australia, including courses offered by TAFE and private training organisations. The review of this training package will impact on the services and outcomes provided by the VET system including apprenticeships and traineeships.

Service Skills Australia in conjunction with Service Skills Victoria is conducting a forum in Melbourne for both industry and registered training organisation stakeholders to provide input into the future of training in the beauty industry.

The workshop will cover:

  • Current trends in skills development and technology in the beauty industry
  • Training that reflects industries expectations and standards
  • In depth analysis of draft units and qualifications

Workshop Details

Venue Saxons Training Facilities
Level 8, 500 Collins Street, Melbourne
Date Tuesday 14th July 2009
Time 10am – 3pm
RSVP Wednesday, 8th July 2009

If you are interested in attending the workshop please fill out this quick registration form or if you have any further questions please contact Lina Robinson.


Hospitality Work Placement Manuals Available

The manuals have been designed for the student and the employer and outline process and procedures, insurance and payment requirements, relevant agreements for parties to sign and a clear outline to an employer of the skills the student will be able to practice in their business.

Find out more and download the manuals from the projects page.




Service Skills Australia and Service Skills Victoria wants to hear from Australian workers

Service Skills Australia and Service Skills Victoria are calling for workers in the service industries to participate in a survey and contribute to the future direction of accredited training in Australia.

In 2008, Service Skills Australia conducted an online survey in which 90% of respondents stated that their business provides on-the-job training. But do employers and workers have different views on what training really means? Service Skills is seeking to answer this question, and explore how workers benefit from training.

The survey will provide information to the service industries about the value and uptake of on-the-job training and the awareness of accredited qualifications and certificates.

Participants have the chance to go in the draw to win a $250 gift voucher.

To participate go to www.serviceskills.com.au/surveys

Hardcopies can also be requested by contacting Anne-Marie Yates ayates@serviceskills.com.au

This survey is completely anonymous and should take no longer than 10 minutes to complete.

Closing date: 30 September 2009.

Who should participate?

Workers in beauty, community pharmacy, hospitality, events, funeral services, tourism, sport, fitness and recreation, hairdressing, floristry, holiday parks and resorts, wholesale and retail.

Service Skills Australia
GPO Box 4194
Sydney NSW 2001
P: 02 8243 1200
E: research@serviceskills.com.au


Working with Workforce Development - Service Skills Forum 2009

On Behalf of Service Skills Australia and Service Skills Victoria, we would like to thank all the attendees of the Working with Workforce Development Forum, held on the 23rd of April. It was a huge success with just under 80 attendees from various positions across the service industry sectors this made it a fantastic networking opportunity. The excellent range of speakers provided valuable insight into Workforce Development and prompted many discussions that helped create understanding and move the issues forward.

If you attended the Working with Workforce Development – Service Skills Forum 2009 please take a minute to fill in our Evaluation Form.


Service Skills Victoria on Skype

Service Skills Victoria has started using Skype. If you are also using Skype you can contact staff directly through their Skype address on our contact us page. If you are interested in learning more about Skype please visit the official Skype website.


Skill Needs Report Update Available

The 2008 Industry Skill Needs Report Update is now available for download on the Skill Needs section of our website.


Training Package User Guides

Service Skills Australia has developed a series of Training Package User Guides to help registered training organisations (RTOs) effectively implement our training packages, and deliver training that meets industry's needs.

Click here to download the user guides.


E-Scan Available

The Service Industries Environmental Scan 2009 is a document released by Service Skills Australia that draws together intelligence and research about existing and emerging trends and tendencies in the service industry sectors covered by Service Skills Australia and how these impact on skills and labour needs in the service industries. These include: wholesale, retail and personal services (beauty, floristry, hairdressing and funerals); tourism and hospitality; and sport and recreation.

Click here to view more information and download a copy of the E-Scan.


Starting Up in Tourism Workshop

If you've just started a tourism business - or you're planning to - and would like to know more about who to talk to, what steps to take and how to go about it, then this workshop is for you!

Tourism Alliance Victoria, Small Business Victoria, Tourism Victoria and the OAMPS Insurance Brokers, have combined their expertise and resources to develop this introduction to the tourism industry for new and potential businesses.

The aim is to provide strategic insight across a range of essential business practices and improve overall business acumen and planning.

Workshop notes and a comprehensive resource kit including industry publications will be provided, as well as relevant industry contacts and networking opportunities for you to follow up.

For more information please visit www.tourismalliance.com.au.

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