Service Skills Australia is currently undertaking a continuous improvement project to update the SIR07 Retail Services Training Package, to ensure that the industry skill standards [...]
Frequently Asked Questions
General
What is an ITAB?
An ITAB is an Industry Training Advisory Body. ITABs provide advice to government about the training needs of their industries. They are independent, not-for-profit organisations that are governed by bi-partite, industry based boards, or in some cases operated by host organisations. For more information about ITABS, follow this link Skills Victoria- Industry Bodies.
What industries does SSV cover?
SSV is a company limited by guarantee, in other words a not-for-profit company. It is a bi-partite organisation, owned by industry and governed by an industry based board. SSV derives its income from both government and commercial contracts. More information can be found in the SSV capability statement.
Is SSV a government body?
No, SSV is a company limited by guarantee (in other words a not-for-profit company). It is governed by a bi-partite, industry based board, drawn from the industries we represent. The members of the company are also drawn from industry and sit on one of the two Industry Advisory Committees.
Are you the same as Skills Victoria?
No, Despite our very similar names we are not Skills Victoria, however we do with them on various projects throughout the year. If you would like to speak to someone from Skills Victoria, their contact details are as follows:
Skills Victoria
Department of Innovation, Industry and Regional Development
PO Box 266
Melbourne VIC 3001
Ph. (03) 9651 9999
Fx. (03) 9651 9129
Email: skills@diird.vic.gov.au
Website: http://www.skills.vic.gov.auIs there someone I can talk to about tourism/retail/food/manufacturing/etc?
Please refer to Question 2 regarding what industries SSV covers. If you have any questions or wish to raise any issues about these industries, please visit the Contact Us section of our website.
Does SSV sell training guides?
SSV does not produce any training or delivery resources. If you would like to discuss parts of the Tourism, Hospitality and Events or WRAPS training guides we may be able to help. If you would like to purchase or find out how to obtain any training guides, you should speak to the national industry skills council, Service Skills Australia. Their contact details are as follows:
Service Skills Australia
GPO Box 4194
Sydney NSW 2000
Ph. (02) 8243 1200
Fx. (02) 8243 1299
Email: info@serviceskills.com.au
Website: http://www.serviceskills.com.au