Service Skills Victoria - Skills for the Future

Careers and Qualifications

The following is a small sample of careers and their relevant qualifications covered by the Service Industries. To find a training provider that offers qualifications you are interested in please visit the Victorian Registration and Qualification Authority (VRQA) website.

Sector Job Title Qualification
Beauty Beauty Therapist Certificate IV in Beauty Therapy
Events Events Operations Assistant Certificate III in Events
Floristry Florist Certificate III in Floristry
Funerals Funeral Director Certificate IV in Funeral Services
Hairdressing Hairdresser

Salon Manager		 Certificate III in Hairdressing

Diploma of Hairdressing Salon Management
Hospitality Cook/Chef

Waiter		 Certificate III in Hospitality (Commercial Cookery)

Certificate III in Hospitality
Pharmacy Pharmacy Assistant Certificate III in Community Pharmacy
Retail Sales Assistant - General

Sales Assistant - Clothing		 Certificate II in Retail Services

Certificate III in Retail Services
Tourism Reservations Sales Agent - Tour Operator

Assistant Manager - Small Tour Operator		 Certificate III in Tourism

Certificate IV in Tourism
Wholesale Wholesale Sales Certificate III in Wholesale

Latest News

SIR07 Retail Services Training Package Review – Discussion Paper now available for feedback

Service Skills Australia is currently undertaking a continuous improvement project to update the SIR07 Retail Services Training Package, to ensure that the industry skill standards [...]

Tourism Australia release International Visitor Survey Quarterly Results – December 2009

Tourism Australia have reently released the International Visitor Survey (IVS) Quarterly Results – December 2009. The report is produced quarterly, the IVS is Australia’s most [...]

Tourism Alliance Victoria invites you to the 2010 Student Summit

Tourism Alliance Victoria invites you to the 2010 Student Summit! Held on Wednesday 24th March at the Melbourne Park Function Centre, the Summit will encompass [...]

The Key to Higher Spending

From the Inside Retailing website:
An Access Economics report says it has found the key to higher retail spending over the next 12 months.
Strong jobs growth [...]

SIR07 Community Pharmacy Continuous Improvement – Discussion Paper now Available for feedback

Service Skills Australia will be commencing the continuous improvement of the community pharmacy qualifications as a stand-alone set of qualifications. A discussion paper is now [...]

SIT07 V2 ISC upgrade

SIT07 V2 UPDATE
Please be advised that the following typographical errors have been identified in volume 1 of SIT07 V2.

SITXHRM002A Recruit, select and induct staff – [...]

Congratulations to the Victorian Winners at the 2009 Australian Tourism Awards

Congratulations to the Victorian Winners at the 2009 Australian Tourism Awards held in Hobart on Friday 26th February 2010. The awards recognises and promotes excellence [...]

Global Market Monitor Released

Tourism Australia’s Global Market Monitor assesses the impact of the global economic slowdown on Australian Tourism. The February report is now available.
From Tourism Australia:
In light [...]

Introduction to Hospitality 2010

Home Economics Victoria in conjunction with Service Skills Victoria are offering an Induction to Hospitality course to help provide secondary school teachers and staff with [...]

Launch of Melbourne Tourism Industry Leadership Program

From the Destination Melbourne website:
The Minister for Tourism and Major events, Tim Holding launched the Melbourne Tourism Industry Leadership Program in Docklands last night.
‘The Melbourne [...]

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